POLICIES

At Miles Joseph Studios + The Face Lab, we value your time and strive to provide excellent service. Please review our policies below.

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Appointment Cancellations & Reschedules

Clients must provide at least 72 hours’ notice for any cancellations or reschedules.

Late Cancellations & Reschedules

Cancellations made less than 72 hours before the scheduled appointment will incur a charge of 50% of the booked service(s).

No-Shows

Clients who do not show up for their scheduled appointment without prior notice will be charged 100% of the service(s) booked. Additionally, clients who no-show will be required to prepay for all future appointments.

Credit Card Requirement

A valid credit card is required to secure your appointment. Your card will only be charged in accordance with the policies outlined above.